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After Enabling Remorse Period, Orders Are Not Getting Processed For Fulfilment (Doc ID 2853195.1)

Last updated on MARCH 10, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.4.8 and later
Information in this document applies to any platform.

Symptoms

On : 21.4.8 version, Storefront

ACTUAL BEHAVIOR
---------------
After enabling remorse period, orders are not getting processed.

EXPECTED BEHAVIOR
-----------------------
Orders should get processed as per remorse duration set in settings.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and submit an order. observe it shows in submitted status and never get for fulfilment.



Changes

 Enabe and set remorse period to 2 minutes.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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