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FA: SCM: OM: Importing Orders Using FBDI Fails With: An Order Was Not Created Because Of Multiple Matching Rows (Doc ID 2853983.1)

Last updated on MARCH 07, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


Importing orders using FBDI fails with:

Order management did not import source order xxxxx because of the following error: An order was not created because of multiple matching rows for attribute BillToCustomerName with the value xxxxx for the source order with the following details: source order xxxxx. Check the attribute value, and resubmit the order.

The issue can be reproduced at will with the following steps:
1. Populate the FBDI template with the necessary values.
2. Upload the FBDI template and submit.
3. The process completes with error.




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