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"Error While Modifying User :[Null | Server Error, Contact the System administrator..." When Attempting to Update User Email Addresses in Primavera Administration (Doc ID 2854064.1)

Last updated on MARCH 23, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.10 to 21.12 [Release 21.10 to 21.12]
Information in this document applies to any platform.

Symptoms

When attempting to update user email addresses in Primavera Administration, the process fails with the following error and the email address is not updated.

ERROR
-----------------------
Modifying user attribute failed for application access : PrimaveraUnifierProduction due to Error while modifying user :[null | Server Error, contact the system administrator referencing this error code: <Customer Short Name>-FCCAB5B4F4]

Cause

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In this Document
Symptoms
Cause
Solution
References


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