My Oracle Support Banner

Transaction Matching (TM) Unmatched Balance Total Is Not Changing After Auto-Match (Doc ID 2854072.1)

Last updated on APRIL 07, 2022

Applies to:

Oracle Account Reconciliation Cloud Service - Version 17.01.25 and later
Information in this document applies to any platform.

Symptoms

 All transactions get loaded and appear under the unmatched total of the Matching > Overview > Balance panel.  I run auto-match and the transaction are matched correctly but it does not reduce the number of total balance of unmatched transactions.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.