Incorrect Business Process Record Being Opened When Double-Clicking a Record in a Business Process Log
(Doc ID 2854378.1)
Last updated on APRIL 01, 2022
Applies to:
Primavera Unifier Cloud Service - Version 21.12 to 22.2 [Release 21.12 to 22.2]Primavera Unifier - Version 21.12 to 21.12.2.0 [Release 21.12]
Information in this document applies to any platform.
Symptoms
When a user attempts to double-click on a record to open it, the mouse pointer jumps down a record or two and opens the wrong record.
EXPECTED BEHAVIOR
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The system should be displaying the record that is selected and double-clicked.
STEPS
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Steps to reproduce:
- Login to Unifier.
- Navigate to a Project/Shell.
- Open a Business Process Log.
- Select a record to open and double-click on it.
- Observe that the mouse pointer jumps down below the record you’re attempting to select therefore opening the wrong record.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |