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Eloqua: Salesforce Integration App: Subscription Preferences Not Updated In Salesforce (Doc ID 2854522.1)

Last updated on MAY 05, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

 A contact subscribed to an email group using the Preference Center. In Salesforce, the contact's 'email opt out' field is still checked when it should be unchecked.

Cause

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In this Document
Symptoms
Cause
Solution


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