My Oracle Support Banner

[B2B] Associating A Contact With A Large Number Of Accounts Is Causing Page Load Performance Issue (Doc ID 2854555.1)

Last updated on DECEMBER 02, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.4.9 and later
Information in this document applies to any platform.

Symptoms

Some customers may have a business requirement to associate a large number of accounts (e.g: 150) against one contact. On the Storefront, when trying to log in with that specific contact, some resources are taking too much time to load.

When using a contact associated with a small number of accounts (e.g: 20), the page is loading properly.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.