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Intercompany Transactions Error "ORA-20001: Legal entity doesn't exist in the target database. ORA-06512: at "FUSION.APP_EXCEPTION", line 60 ORA-06512: at "FUSION.GL_GLOBAL", line 193 ORA-06512: at line 1" (Doc ID 2854643.1)

Last updated on MARCH 09, 2022

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Journals and Intercompany

While creating intercompany transactions following two errors are being encountered


ERROR
-----------------------
Error Message - An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 108, Server Domain: FADomain, Server Instance: UIServer_as1_02, Application Name: ORA_FSCM_UIAPP.

Error Message - ORA-20001: Legal entity doesn't exist in the target database. ORA-06512: at "FUSION.APP_EXCEPTION", line 60 ORA-06512: at "FUSION.GL_GLOBAL", line 193 ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to Intercompany Accounting > Transactions > Create an intercompany transaction
2. populate the details and hit submit
3. check the error encountered

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create intercompany transactions

Cause

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In this Document
Symptoms
Cause
Solution
References


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