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Error "Invalid Session!" When Testing the Connection for P6 Professional CloudConnect (Doc ID 2854705.1)

Last updated on MARCH 14, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to test the connection for P6 Pro CloudConnect, the following error occurs:

Invalid Session

The issue can be reproduced at will with the following steps:

  1. Launch the P6 Client and click on the 'Edit the database connection'.
  2. Highlight the relevant alias and click the 'Test' button.
  3. Another window comes up to sign in. Click on the 'Internal Authentication' tab to sign in.
  4. A blank window appears and gets stuck here and does not do anything.
  5. When clicking out of the window, the reported error occurs.

Cause

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