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Unifier Bid Portal Error After Entering Correct Credentials: "Welcome to Primavera Portal, Contact your Primavera Administrator to get application access" (Doc ID 2854723.1)

Last updated on MARCH 11, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.11 and later
Information in this document applies to any platform.

Symptoms

21.11 version and higher

When vendor users are attempting to access the bid portal from the "New' URL provided by Oracle the following error occurs.

ERROR

"Welcome to Primavera Portal, Contact your Primavera Administrator to get application access"


NOTE: This is the PRODUCT portal not the bid ports as the Environments panel is on the LEFT side and "Production " is highlighted.

 


STEPS

  1. Unifier Administrator provides Vendors with New URL
  2. Vendor uses New URL to access the credential page - NOTE there is no designation of what the page is allowing access.
  3. After entering correct credentials the message displays

Changes

 Recent upgrade to version released after 21.11

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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