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Credit Card Refund Failing With Error About Missing Required Fields (Doc ID 2854797.1)

Last updated on APRIL 10, 2022

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Credit card refund is failing with the following Cybersource error:

ERROR
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The request data did not pass the required fields check for this application: [bill_address1, bill_city, bill_country, customer_cc_number, customer_email, customer_lastname]


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a refund for previously authorized and settled payment


Cause

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In this Document
Symptoms
Cause
Solution


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