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Quantity Discrepancy Not Getting Routed After The Discrepancy Routing Days (Doc ID 2855218.1)

Last updated on MARCH 16, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.1 to 19.3 [Release 19.1 to 19.3]
Information in this document applies to any platform.

Symptoms

Quantity discrepancy not getting routed after the discrepancy routing days.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created invoice.
2. No receipt available.
3. Adjusted both discrepancy routing days and days before due date - but no discrepancy got created for the invoice.

Tried with another case
1. Created invoice with 1 qty and 1 cost discrepancy.
2. Fully received the item.
3. Adjusted the discrepancy routing days and it created only cost discrepancy. Even though there was a qty discrepancy automatch detail matched the item.


Cause

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In this Document
Symptoms
Cause
Solution
References


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