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PDP And PLP Pages Are Displayed Blank Or With "Internal Server Error - 500" (Doc ID 2855638.1)

Last updated on JULY 18, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.4 and later
Information in this document applies to any platform.
OSF version 3.1.0

Symptoms

When attempting to access PLP (Collection) and PDP (product details) pages, the page is displayed either blank or with error "Internal Server Error" (500)
Checking on the page Console merchants see the following error :

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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