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TRAN_OUT_BAL Automatically Recalculates Total Retail to Align with Unit Retail (Doc ID 2855732.1)

Last updated on MARCH 17, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Store is out of balance
For Item 69487541 the Unit Retail shows 23.62 and the Total Retail shows 23.63.
When you select edit on the line item and then press OK to immediately update out of it (without any changes made) the screen recalculates and shows as 23.62 for both Unit Retail and Total Retail.
 
ERROR
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TRAN_OUT_BAL


STEPS
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The issue can be reproduced at will with the following steps:
1. The Unit Retail and Total Retail are off by a penny
2. Enter edit mode on the item record
3. Make no changes
4. Press OK
5. See the form/screen automatically recalculates total retail to align with unit retail.

Cause

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In this Document
Symptoms
Cause
Solution
References


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