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Content Management OCM Provisioning Failed In Child Tenancy (Doc ID 2856196.1)

Last updated on MARCH 17, 2022

Applies to:

Oracle Content Management - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Information in this document applies to any platform.

Symptoms

Trying to create and Oracle Content and Management instance in my Child tenancy, but this fails. User is in Administrators group.
oci oce work-request list --compartment-id '<compartment ocid>' --region '<oci region>' --query "data[?id =='ocid1.coreservicesworkrequest.oc1..<ocid>']"

[
  {
  "compartment-id": "<compartment ocid>",
  "id": "<ocid>",
  "operation-type": "CREATE_OCE_INSTANCE",
  "percent-complete": 65.0,
  "resources": [
  {
  "action-type": "FAILED",
  "entity-type": "oceInstance",
  "entity-uri": "/oceInstances/<ocid>",
  "identifier": "<ocid>"
  }
  ],
  "status": "FAILED",
  "time-accepted": "2022-03-01T09:48:13.935000+00:00",
  "time-finished": "2022-03-01T10:03:05.210000+00:00",
  "time-started": "2022-03-01T09:48:15.309000+00:00",
  "workflow-monitor": null
  }
]

Cause

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In this Document
Symptoms
Cause
Solution


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