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Create Service Request Message Of Type Email Using REST Service (Doc ID 2856535.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Goal

How to create a Message of Type Response and channel = Email using REST service? The idea is a message has to get created on the Service Request as well as an email has to be sent out to the primary contact on the service request.

Solution

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In this Document
Goal
Solution


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