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Error "There was an error Processing your download" When Attempting to Export a Large Excel File from BI Publisher Analytics (Doc ID 2856836.1)

Last updated on MARCH 20, 2024

Applies to:

Primavera Analytics Cloud Service - Version 16.1.0.0 and later
Primavera Analytics - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to export a larger Dashboard as an Excel spreadsheet from Oracle Business Intelligence Enterprise Edition (OBIEE) Analytics, the following error occurs.

There was an error processing your download. Please check with your administrator.

Changes

 

Cause

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