My Oracle Support Banner

Message Publishing From EICS to RIB (on premises) Fails With 'Client received SOAP Fault from server: Timestamp validation failed' Error (Doc ID 2856858.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.4 and later
Oracle Retail Integration Bus - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to publish messages from Retail Enterprise Inventory Cloud Service (EICS) to Retail Integration Bus (RIB) installed on premises, the message publishing fails with the error below in the EICS server log.

ERROR
---------

/u01/domains/wls_sim/SIMDomain/log/sim.log


2022-03-15 14:37:23,973 ERROR [[ACTIVE] ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.i.p.RibMessagePublisherSoapImpl] Error calling web service method: RibMessagePublisher.ping
com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Timestamp validation failed. Please see the server log to find more detail regarding exact cause of the failure.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.