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Fusion Global Payroll -Payroll Error After Updating the Hire Date - No data found occurred in table PAY_ELEMENT_LINKS_F at location 1547 (Doc ID 2857357.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.07.0 version, Global Payroll

When the Hired date is changed within the pay period i.e. Later date(Original Hire date:06-09-2021 and New Hire date:13-09-2021) an error is encountered in the subsequent payroll run.


ERROR
-----------------------

Error:A system error ORA-01403: no data found occurred in table PAY_ELEMENT_LINKS_F at location 1547. Contact your help desk.
Error was encountered when processing payroll relationship 12345678



STEPS
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The issue can be reproduced at will with the following steps:
1. Hire employee as of 06/09/2021
2. Update hire date to 13/09/2021
3. Process Calculate payroll for the respective employee
4. Error encountered

Cause

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In this Document
Symptoms
Cause
Solution
References


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