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[TF Cloud] Supervisor User Cannot Take Any Action On False Positive Case Pending With Him. (Doc ID 2857461.1)

Last updated on MARCH 28, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Transaction Monitoring Cloud Service - Version 10.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Supervisor user cannot take any action on False positive case pending with him.

Steps to reproduce:
Step 1: post a message.

Step 2: Login with supervisor.

Step 3: Try to take any action.

Expected Result:

Action should be taken for the case.

Actual Result:

Unable to take any action.

Cause

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In this Document
Symptoms
Cause
Solution


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