My Oracle Support Banner

Post 22A: How to Resolve Smartview Excel Crashing Issue? (Doc ID 2857645.1)

Last updated on MARCH 22, 2022

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Goal

 Possible Errors at the time of the Crash when refreshing the existing Smartview Reports developed before 22A Release:

1. "Excel is running into problems with the 'hyperion.commonaddin' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?"

2. "XML Load Error: End tag 'head' does not match the stat tag 'META' "

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.