REST Services via PIF Are Unable to Create a Payment Application, After Which the SOV Becomes Locked and Users Cannot Create One Manually
(Doc ID 2857674.1)
Last updated on APRIL 08, 2022
Applies to:
Primavera Unifier Cloud Service - Version 21.12.2.0 to 21.12.2.0 [Release 21.12]Primavera Unifier - Version 21.12.2.0 to 21.12.2.0 [Release 21.12]
Information in this document applies to any platform.
Symptoms
On : 21.12.2 version, Unifier Web Services
ACTUAL BEHAVIOR
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REST services via PIF are unable to create a payment application, after which the SOV becomes locked and users cannot create one manually. There is no error message from PIF. SOAPUI and Postman were tested, but they also timed-out and record were not created.
Users were able to update an existing payment application with REST API.
STEPS TO REPRODUCE:
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- Using Postman - URL for customer environment
- Run Request: .json
- Observe Postman times out and the records are not created
EXPECTED BEHAVIOR
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Expectation is for payment applications to be created successfully via REST API.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |