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When Sharing a Folder or File, Email is Not Sent To User in OCM (Doc ID 2858436.1)

Last updated on MARCH 28, 2022

Applies to:

Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Oracle Content Management - Version N/A and later
Information in this document applies to any platform.

Symptoms

When sharing a link to folders or files, emails are not going to users.

This used to work before. Email has not been received for over an hour now.

Cause

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In this Document
Symptoms
Cause
Solution
References


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