My Oracle Support Banner

KYC OB RA Promote To Case Is Failing (Doc ID 2859538.1)

Last updated on OCTOBER 13, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version 10.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Risk assessment ID is getting created ,when promote to search for case there is no case found

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.