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Unable To Create Internal Service Request (Doc ID 2859682.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, CX Integration

Unable to create service request

A help desk user attempted to create and save a service request.
Request did not save and message appears on screen: "Save failed".

Cause

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In this Document
Symptoms
Cause
Solution
References


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