My Oracle Support Banner

Stock Count Stuck in Authorized Status and Export File Not Generated from SIOCS (Doc ID 2859928.1)

Last updated on APRIL 08, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.4 and later
Information in this document applies to any platform.

Symptoms

Unit and Amount Stock Count export file is not generated after a manual authorization has completed.

Steps to Reproduce:

1.  Create an Unit and Amount Third Party Stock Count with Manual Authorization
2.  Extract Stock Count
3.  Run ThirdPartyImportStockCount Job
4.  On the web client, Stock Count Authorization screen, click on Confirm Authorization.
6.  The status changed to authorized.

The stock count export file is not generated and the stock count status does not get set to completed.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.