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Unit And Amount Stock Count Auto-authorize Process Does Not Automatically Range Items Not on File (Doc ID 2859952.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

While loading Unit and Amount stock count result files from a third party into SIOCS, it's not able to range items that are not part of the store, even if they are part of the product group item hierarchy. These items are flagged in the Rejected Items screen.

Steps to Reproduce:

Prerequisites: Allow Non-Ranged Items system configuration is set to Yes.

1.  Create a Unit and Amount Product Group
2.  Setup the Product Group to include a department
3.  Setup the Product Group to Auto Authorize
4.  Make sure the System parameter: Allow Non-Range Item=Yes
5.  Run Generate Unit Amount Stock Count
6.  Import a file that contains an item that is not ranged to the store, but is a valid item for the count
7.  The item goes to "Rejected Item" with the statement "Item Not in Store" and does not allow to include it.

Cause

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In this Document
Symptoms
Cause
Solution
References


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