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Oracle Content Management Home Page is Blank (Doc ID 2860068.1)

Last updated on JULY 31, 2023

Applies to:

Oracle Content Management - Version 18.2.5 and later
Information in this document applies to any platform.

Goal

When accessing https://<service instance>-<identity domain>/documents in Edge and Chrome browsers, the page is coming up blank.

The browser console shows the following error:

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT - https://<service instance>-<identity domain>.oraclecloud.com/ui/v1/public/common/scripts/device-fingerprint.js

Uncaught ReferenceError: getFingerprint is not defined
  at onload (sso:2:299)

Solution

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In this Document
Goal
Solution


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