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The Import Geography Data process is ending in error. (Doc ID 2860307.1)

Last updated on APRIL 06, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 to 11.13.22.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Accounts, Contacts, Households

The Import Geography Data process is ending in error.

ERROR
-----------------------
Error:ESS-01714 Database job for request 630273 ended with business error: SQL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application as administrator
2. Navigate to Setup and Maintenance > Manage Geographies
3. Search for the Country Code
4. Click on Actions > Import Geography Data
5. When checking the ESS process, it shows status Error


Cause

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In this Document
Symptoms
Cause
Solution
References


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