Save action takes more than a minute to complete
(Doc ID 2860317.1)
Last updated on DECEMBER 15, 2022
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 22 D Patch 3 and laterInformation in this document applies to any platform.
Symptoms
On: 22 A Patch 2
ACTUAL BEHAVIOR
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Save Action takes more than a minute to complete when anything is changed in the Line Item Grid (even if the Save action is clean).
The action takes over 1 minute to complete.
EXPECTED BEHAVIOR
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Save action should take a max of 6-7 Sec to complete
STEPS
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The issue can be reproduced at will with the following steps:
- 1. Open a large quote.
- 2. Click on Save action, the action should take over 10 seconds.
- 3. Change anything in the Line Item Grid.
- 4. Click on Save action again, the action will take over a minute to complete.
BUSINESS IMPACT
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The issue has the following business impact:
Performance issue.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |