My Oracle Support Banner

22A Upgrade : Video/image Links On OSC Report Dashboards Are Not Working (Doc ID 2860617.1)

Last updated on APRIL 04, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Videos on OSC report dashboards are not working

Customer dashboard contains text object on dashboard with video / image links , which are not working.


EXPECTED BEHAVIOR
-----------------------
Videos should open in the report as before the upgrade

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.