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How Can We Restrict Access To Categories In Help Desk? (Doc ID 2860996.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.01.0 version, Service Request

Can we restrict access to categories in Help Desk?

Is there a way we could restrict the access to categories based on roles?

Example: We have a business requirement were Grievance category should only be accessible to users based on a specific role
 

Solution

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In this Document
Goal
Solution
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