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The Contact Relationship Couldn't Be Created Because The Referenced Account Is Either Invalid Or Doesn't Have A Sales Profile (HZ-120772) (Doc ID 2861214.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Import Management

When attempting to update a Contact, with REST WS, using PATCH operation to associate an Account that exists in the system,
the following error occurs.

ERROR
-----------------------
"The contact relationship couldn't be created because the referenced account is either invalid or doesn't have a sales profile. (HZ-120772)"

URL- https://<pod_url>/crmRestApi/resources/latest/contacts/<PartyNr>
Operation- PATCH
Payload-
{
"AccountSourceSystem": "NNN",
"AccountSourceSystemReferenceValue": "NNNNN00000001"
}

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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