22A :Performance Document Approver is unable to view details in approval notification
(Doc ID 2861407.1)
Last updated on AUGUST 12, 2022
Applies to:
Oracle Fusion Performance Management Cloud Service - Version 11.13.22.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.01.0 version, Performance Management
ACTUAL BEHAVIOR
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After 22A is applied, approver level 1 (line manager's manager) is receiving blank notification for Performance document approval with only Approve and Reject buttons enabled.
If he accesses the page from Performance overview > receive "Approval in Progress" message with blank page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as approver 1 > Click on notification.
2. Opening of notification takes some time and then blank notification is produced
3. Go to My Team >Indirect reports PD > Can see the message "Your approval is required. See Details"
4. When clicked on see details > loading takes time and then blank page is produced with message as "Approval in Progress" on top.
Changes
Issue occurs after 22A is applied
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |