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22A :Performance Dpcument Approver is unable to view details in approval notification (Doc ID 2861407.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Performance Management

ACTUAL BEHAVIOR
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After 22A is applied, approver level 1 (line manager's manager) is receiving blank notification for Performance document approval with only Approve and Reject buttons enabled. 
If he accesses the page from Performance overview > receive "Approval in Progress" message with blank page.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login as approver 1 > Click on notification.
2. Opening of notification takes some time and then blank notification is produced
3. Go to My Team >Indirect reports PD > Can see the message "Your approval is required. See Details"
4. When clicked on see details > loading takes time and then blank page is produced with message as "Approval in Progress" on top.


Changes

 Issue occurs after 22A is applied

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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