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Message "The selected records have been terminated successfully" But the Status Remains "Pending" (Doc ID 2861473.1)

Last updated on JULY 11, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.1.0 to 21.12.3.0 [Release 21.12]
Primavera Unifier - Version 20.12.1.0 to 21.12.3.0 [Release 20.12 to 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to terminate a Business Process (BP) record by selecting Terminate Record on the BP Log page or from the menu on the Upper Form, the notification The selected records have been terminated successfully displays, but the Record remains in "Pending" status.  The record Audit Log does not update with this action.

EXPECTED BEHAVIOR

When terminating a BP Record, the result should be that the record has a "Terminated" status.

Changes

 

Cause

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