PRC:POZ: 22A Post Upgrade: Supplier Portal/TCA Users Are Failing to Sync to IDCS
(Doc ID 2861492.1)
Last updated on APRIL 12, 2022
Applies to:
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.22.01.0 and laterOracle Fusion Supplier Portal - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
Post 22A update - User identity synchronization from this SaaS instance to the PaaS Identity Store job is not synching Supplier Portal Users to IDCS.
Steps to reproduce:
- Create a new Supplier user account in FA;
- Execute the 'User identity synchronization from this SaaS instance to the PaaS Identity Store job';
- In the job log file the Supplier user account fails to sync to IDCS with the following error: 'User is inactive prior to process it';
- It was verified that the user account is ACTIVE in FA prior to sync.
Error:
'User is inactive prior to process it'
Changes
22A
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |