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Automatic Remittance Batch Fails With Error ROUTING_FAILURE (Doc ID 2862148.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Payments Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Setup and Configuration

Automatic Remittance Batch fails with the following error occurs:

ERROR
-----------------------
ROUTING_FAILURE


STEPS
-----------------------
The issue can be reproduced using following steps
1. Manage Internal Payee - Setup 2 routing rules based on receipt method
2. Run Automatic Remittance Batch
3. Check logs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot settle credit card payment for the receipt

Cause

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In this Document
Symptoms
Cause
Solution
References


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