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Error 404 "We're sorry, the page you were looking for does not exist or is no longer available" When Accessing Online Help in P6 Professional (Doc ID 2862524.1)

Last updated on MAY 13, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.4 and later
Information in this document applies to any platform.

Symptoms

When accessing Online Help within the P6 Professional application, the URL https://<*.com>/.../F51301_01/.../.../*.htm is opened and the following error occurs.

404
We're sorry, the page you were looking for does not exist or is no longer available.

This happens irrespective of the URL string contained in the Online Help URL field in the P6 Web Application Settings.

Changes

 

Cause

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