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PRC:PO: Purchase Order Is Not Communicated To Supplier. CMK History Shows Error: The Message Cannot Be Processed Message Status Is Not Active (Doc ID 2863025.1)

Last updated on APRIL 17, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.



Purchase Order - Document Communication

Unable to communicate purchase order to supplier. Document does not arrive in OBN.
An error is displayed in CMK

The message cannot be processed message status is not active

The issue can be reproduced at will with the following steps:
1. Set up B2B
2. Create a purchase order from punchout requisition
3. Approve the purchase order
4. Supplier does not receive the purchase order
Check OBN
> no message
Check CMK
> Error message is displayed
The message cannot be processed message status is not active





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