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When Attempting To Create Record In Mobile App And Send Record Error UNABLE TO CREATE BUSINESS PROCESS RECORD. DUE DATE CANNOT BE EARLIER THAN START DATE, Occurs (Doc ID 2863044.1)

Last updated on APRIL 14, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12 to 22.2 [Release 21.12 to 22.2]
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF PROBLEM:
---------------------------------------
When Attempting To Create Record In Mobile App And Send Record Error UNABLE
TO CREATE BUSINESS PROCESS RECORD. DUE DATE CANNOT BE EARLIER THAN START
DATE, Occurs

Error:
UNABLE TO CREATE BUSINESS PROCESS RECORD. DUE DATE CANNOT BE EARLIER THAN
START DATE


STEPS TO REPRODUCE:
----------------------------

1. Log in to mobile app
2. Attempt to create business process record
3. Notice though the business process is configured to not have due date in first step, the
mobile app fills in field by default with current date and strange hours
4. Send record to the next step
5.  Error UNABLE TO CREATE BUSINESS PROCESS RECORD. DUE DATE CANNOT BE
EARLIER THAN START DATE', occurs

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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