SAML SSO Is Not Working with the error "there is a problem with your account , contact support." (Doc ID 2863722.1)

Last updated on APRIL 18, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

After configuring SSO by downloading the oracle IDP metadata and imported it in the Service Provider, when the user tries to Authenticate, it redirects to Oracle IDP Page with the error " there is a problem with your account , contact support.":
https://docs.oracle.com/en/cloud/paas/identity-cloud/uaids/add-saml-application.html

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