Electronic Invoice Xml Files Are Not Exported To Xcenter/Xadmin (Doc ID 2863866.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Symptoms

In Oracle Retail Xstore Office Cloud Service V20.0.1:

Electronic Invoice xml files are not exported to Xcenter/Xadmin.

Steps to Reproduce:

Prerequisite: The environment is v20 Xstore to v21 XOCS.

1. From Xstore ring a transaction with an Italian Invoice.
2. Make sure that the invoice is created for the transaction in store tables CIVC_INVOICE and CIVC_INVOICE_XREF tables

Expected: 

The expectation is that the transaction and the invoice are both replicated to XOCS. 

Actual:

While the transaction is replicated successfully, the invoice is not. Users can confirm this by validating Xcenter table CIVC_INVOICE and CIVC_INVOICE_XREF. No invoice entry is created for the transaction in the tables.

Changes

Cause

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