Primary Contact (KeyContactId) Field Value Becomes Blank In Opportunity After Entering Value To Account (TargetPartyId) Field (Doc ID 2864021.1)

Last updated on MAY 15, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Primary contact field value becomes blank as soon as the value entered to Account field in Opportunity UI.

1. Edit Opportunity. Primary Contact (KeyContactId) has value. Account (TargetPartyId) has no value.

2. Use Account LOV to choose an account --> Primary Contact becomes empty

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