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OTBI : Inactive Users Available In Prompts and Filters (Doc ID 2864172.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Analytics

Inactive User Available in OTBI

We have a user that was end dated in 2020 that is still showing up in OTBI . How do we remove the user from OTBI?

Customer has a prompt for Account owner such as

   "Customer"."Account Owner Name" saw_0
 FROM "Sales - CRM Pipeline"

This shows inactive users in drop-down filter list

Also any Report filters like Employee, Opportunity owner etc. also lists active and inactive users


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