Store Reopen Transactions are Not Exported From ReSA To RMS (Doc ID 2864693.1)

Last updated on OCTOBER 05, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Store transactions sent via RTLOG are not getting exported into RMS. (Store reopen done via UI is working and gets exported.)

Steps to Recreate:

1. Status in SA_TRAN_HEAD is P and update_datetime says it is 31st July.

2. NO transactions in SA_ERROR and SA_EXPORTED tables.

3. There are no records in SA_EXPORT_LOG for 31st July and 1st Aug.

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In this Document

Symptoms

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