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Not Possible To Add Tax When Creating A Negative Non-merch Invoice (Doc ID 2865242.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

SCENERIO:
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1.It is not possible to add Tax when creating a negative non-merch invoice.
2.When creating a manual non-merchandise invoice in ReIM, if we select a negative amount it is not possible to define a Tax Code in Summary level screen.
3.It is not being able to calculate a negative Tax Basis, throwing the "Tax Basis is not equal to Total Amount" error.STEPS
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The issue can be reproduced at will with the following steps:
1. Start creating a non-merchandise Invoice.
2. Select a NMC and add a negative amount.
3. Select a Tax Detail and observe the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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