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Adapter is Going Down with "ORA-28000: the account is locked" Error (Doc ID 2865290.1)

Last updated on JANUARY 01, 2024

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

JMS Hospital retry adapter  is going down with below errors:

ERROR com.retek.rib.j2ee.ErrorHospitalRetryEjb - Exception thrown during error hospital retry with reason code(JMS).
javax.ejb.EJBException: Exception thrown during retry.
...
Caused by: java.lang.RuntimeException: oracle.jms.AQjmsException: Cannot obtain XAConnection
...
Caused by: java.sql.SQLException: weblogic.common.resourcepool.ResourceDeadException: 0:weblogic.common.ResourceException: ORA-28000: the account is locked

Solution

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