My Oracle Support Banner

Manual Journal Approval Is Failing Some Times "invoke method "toUpperCase" in class "java.lang.String" on a null object reference" (Doc ID 2865489.1)

Last updated on MAY 18, 2022

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Journals and Intercompany

When attempting to approve manual journals, some users get the error below

ERROR
-----------------------
com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=ORABPEL-30082 exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/FinGlJrnlEntriesApprovalComposite!25232833_33701348/FinGlJournalApproval to FinGlJournalApprovalRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause. 30082exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/FinGlJrnlEntriesApprovalComposite!25232833_33701348/FinGlJournalApproval to FinGlJournalApprovalRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause. 2022-04-21T19:02:17.086Zfalseenv.Client0CallFunctionStateless1default/FinGlJrnlEntriesApprovalComposite!25232833_33701348/FinGlJournalApproval2FinGlJournalApprovalRules3Attempted to invoke method "toUpperCase" in class "java.lang.String" on a null object reference. at line 1,539 in /Ruleset(Supervisory_JournalApprovalRuleSet)/Rule(XX_Rule)/Pattern(v1_JournalHeader)/Test[1]default/FinGlJrnlEntriesApprovalComposite!25232833_33701348/FinGlJournalApprovalSupervisory_JournalApprovalRuleSetXX_Rule}



STEPS
-----------------------
The issue can be reproduced at will with the following steps (not replicable all the time)
1. Create a Manual journal
2. Send it for approval.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.