Selecting Referenced Records Using the BP Picker Hangs the Browser Window
(Doc ID 2865549.1)
Last updated on MAY 04, 2022
Applies to:
Primavera Unifier Cloud Service - Version 21.12.3.0 to 21.12.3.0 [Release 21.12]Primavera Unifier - Version 21.12.3.0 to 21.12.3.0 [Release 21.12]
Information in this document applies to any platform.
Symptoms
When attempting to create a new record, and selecting a reference Business Process (BP) using a BP Picker, the browser window freezes and the browser needs to be restarted.
The following error occurs.
ERROR
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Page unresponsive. You can wait for them to become responsive or exit the page.
STEPS
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The issue can be reproduced at will with the following steps:
- Sign into the environment, and navigate to the applicable workspace
- Create a new BP record and try to select another BP record for reverence using the BP Picker
- After this step everything is frenzied, the entire Unifier not just this page
- If you try to close it, it will give:" Page unresponsive. You can wait for them to become responsive or exit the page
- With the following options: wait or exit pages
BUSINESS IMPACT
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The issue has the following business impact: Due to this issue, users cannot create new records.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |