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SIOCS Outbound Messages Failing In MPS_STAGED_MESSAGE with "Error publishing RIB message" (Doc ID 2865599.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.4 and later
Information in this document applies to any platform.

Goal

When receiving a few store-to-store transfers in SIOCS and trying to publish the same to RMS processing fails with error:
Error publishing RIB message! at oracle.retail.sim.intrib.publisher.SimMessageRibPublisher.handleMessage(Unknown Source) at oracle.retail.sim.server.integration.publisher.SimMessagePublisherProviderImpl.publish(Unknown Source) ... 63 more Caused by: oracle.retail.sim.server.integration.extservice.ExternalServiceException: error.extService.callFailed at oracle.retail.sim.intcommon.ws.soap.BaseWebServiceConsumer.buildServiceCallException(Unknown Source) at

Note: in SIM log it was observed below error:

2022-04-20 15:35:59,826 ERROR [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.i.p.RibMessagePublisherSoapImpl] Error calling web service method: RibMessagePublisher.ping
com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: Failed to assert identity with UsernameToken. Please see the server log to find more detail regarding exact cause of the failure.
at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:193)
at com.sun.xml.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:128)
at com.sun.xml.ws.client.sei.StubHandler.readResponse(StubHandler.java:253)

Solution

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In this Document
Goal
Solution


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